Professional and proven full service property facilities management for value, quality and total peace of mind.
We are a diverse and experienced facilities management business offering an efficient, competitive and custom range of Facilities Management Services for clients in the Local Authority, property and commercial building sectors.
Our blend of planned and reactive buildings maintenance services ensures an integrated, efficient and compliant protection regime that optimises costs, time, materials, resources and risk.
A single point of contact and available on-demand, our interior buildings maintenance services include:
Whether it’s a single unit or a portfolio of buildings, occupied or unoccupied, a new build, listed or bound by conservation area governance, we have you covered. We offer:
We use a set of processes that eliminate waste, reduce delays, improve performance, minimise disruption, lower costs and ensure a total approach to safety.
We integrate our work processes with a bespoke, online work scheduling and management tool that delivers real-time operational control for us and in-depth, instant oversight for you.
We focus on communication and training as well as seamless integration with client codes of conduct.
Our low staff churn rates ensure consistency and our cleaning teams and managers appreciate the importance of action as a consequence. We operate within an ethos of continuous improvement where longevity and assessment naturally enhances our efficiency.
Value-added facilities management services for the final touches to the properties and buildings in your charge.
We offer interior design, optimisation and ergonomics services that add style to effectiveness and we believe, set us apart from the competition.
We can help you redesign and refresh tired or inefficient interior spaces – then fit them out and maintain them. We pay attention to the nuances of colour, layout, furniture and décor, the type of environment and use – then apply the imagination that transforms how people respond and interact within them. The same goes for exterior fascias.
We are one of the UK’s fastest growing workplace service providers, offering a diverse product and service portfolio. Our aim is 100% satisfaction, one that improves the experience of work and leisure while simultaneously making life easier for our facilities, building and people management clients.
Formed in 1992, 1st Choice Facilities Services Limited has grown to be a thriving, customer-focused FM service provider that excels in delivery, client satisfaction and peace of mind. Critical to our success is our ability to leave our clients with the confidence that any task we undertake will be carried out efficiently, on time and crucially within budget.
A private limited company we’re driven by skilled and attentive management rather than shareholders. While we have both an established reputation and recognised presence in the marketplace, we haven’t forgotten our roots of flexible, innovative, service-oriented excellence that drives down the cost of buildings maintenance and facilities management.
With over 1,000 clients to date and nearly 5,000 successfully completed projects, our client satisfaction record stands at 100%; an achievement we are proud of.
Each community where we work is important to us. We are active in a variety of community projects and recruit locally wherever and whenever we can – assisting regeneration initiatives and helping keeping locally earned income in the local economy. It’s part of our dynamic service ethic that always seeks more than the statutory requirement.
All of our people wear smart uniforms and ID cards at all times, making them easily recognisable to you, your colleagues and your visitors. We often dual-brand uniforms so people can see we’re a part of your team. For our Domestic Cleaning service, our cleaners arrive in sign-written company cars making them easily identifiable when they arrive.
Managing out risk – Contractual liability and operational risk are writ large in our business: for us as facilities management provider – and you as the client. It’s multi-layered and complex. A collegiate, partnership approach from the outset drives mutual trust and confidence.
The risk buck stops with us. From people, equipment, safety, property and environment across maintenance, cleaning, security, third parties and sub-contractors. We treat it very seriously, taking a strategic view of facilities management risk control across every project we deliver and for every client we work with. And every project is different, not a checklist exercise. We collaborate closely with you when designing your facilities management programme to lower the likelihood of accidents, failures and breaches.
We audit, identify and isolate risk and then transfer it through our insurers so all exposures align precisely with contractual, operational, regulatory and legislative need through bespoke public liability, professional indemnity and motor fleet covers.
Then there’s behaviour: we take great care that our employees and contractors understand exactly how their actions relate to consequence.
With a very high people retention rate, that understanding becomes cumulative and is an embedded part of our professional approach to alleviating risk. It’s part of our right first time service excellence ethic and we believe it sets us apart in the market – helping give you the long-term confidence, security and peace of mind that’s the bedrock of a successful partnership.
Facilities management is a people business: we like ours with the right skills – and a smile.
We are one the UK’s fastest growing and most dynamic facilities management companies. While we have been around since 1992 and become a thriving, multi-million pound business with national reach.
We’ve worked with over 1,000 clients, delivered over 5,000 projects and achieve 100% satisfaction. Our employee and sub-contractor retention is high and naturally we are carefully selective – but a flat and can-do management structure, opportunity, attractive terms and a work environment supporting work/life balance contribute significantly to nurturing our people talent.
So if this sounds like the sort of facilities management business that suits both your skills and outlook, we’d like to hear from you. We are ambitious and growing – and we’re looking for:
Payroll or sub-contractor, if you’d like more from your chosen career with a company that welcomes the self-starting individual then we would like to hear from you. Send your full CV and an accompanying letter to email@example.com and let’s see if there’s a match.
We have been consistently impressed with their service and attention to detail, this has meant that we have now instructed FCFS on a number of properties across the country.
Director of Property Management, Cording Real Estate Group
Their main focus is on client relationship and making sure that they always provide a high quality of service.
Property Manager, APAM
Is there anything this team cannot help with? Professional, fast and most importantly, fantastic value for money. Marvellous administration team, nothing is too much trouble.
Facilities Coordinator, Wolverine Europe
If ever there is a problem outside of their responsibility, (e.g. milk didn’t turn up) – a quick call to Jonathan, (Head of Ops) and the milk is there within the hour – perfect, problem solved.
1st Choice offer a great service level in both hard and soft services. Their response times are second to none and the engineering and administration team are a professional and pleasure to work with, the operation is managed very well by Nigel Williams who is always available and willing to assist me whatever the issue may be.
First Choice Facilities are one of our preferred Service Partners for hard and soft services, the dedication and delivery of Mark Hill is to be commended along with the support of the FC wider team. They have certainly embraced #thetilaway with their adaptable and flexible approach to any given situation and circumstance.
Tila, Head of Facilities Management
Our system is a cost effective programme and App that allows you to manage your Facilities Management real-time and cost effectively from anywhere and at any time.
Review and access your critical business documents and reports from anywhere!
Available on iPad, iPhone and Android.
Carry out site audits, take on new staff, make a stores order or record extra cleaning requests with customers signature.