Title icon

Reception Services

A friendly face and a professional welcome

Front of house staff are the most visible presence in your business. They may be the first contact your clients, staff and visitors have with your company, so you need them to make the right impression. Your 1st Choice reception operatives will offer a warm, professional welcome whilst preventing unauthorised access to your premises.

Allowing 1st Choice to manage your reception and front-of-house services for you means that you will have a seamless service all the time. We will take care of any planned or unplanned absences and will always have fully trained operatives available for your site when your usual operative is off. You can be sure that your visitors will always receive the welcome that you would wish for.

Whatever your needs, we offer the right style of reception service for your premises. Perhaps you need a security-focused service, providing a visible security presence, protecting your assets and maintaining a safe environment for your visitors. Maybe you would prefer a concierge or hotel style front-of-house, offering a friendly face and excellent customer service. Our operatives are smartly dressed, well-spoken and highly trained to guarantee the right kind of welcome to your business.

You know that appearances matter and so do we. 1st Choice reception operatives are smartly dressed in either 1st Choice branded uniforms or unbranded but coordinated to compliment your organisation’s image.

It isn’t enough for your 1st Choice operatives to just look the part; they must add value to your business too. We train our operatives to provide outstanding customer service, making every visitor experience to your premises a positive one. We also provide training in a range of business support skills to provide whatever specific functions you wish, such as answering the telephone, or signing-in contractors or visitors. Additionally, we can provide you with more specialised skills such as onsite FM support, first aid, or fire marshalling.

Let 1st Choice take away the stress of managing your reception or front-of-house service. You can rely on a seamless service and your visitors will always have the warmest, most professional welcome.